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Sorry, we are still working on the translation of our website. Some information is currently only available in German.
If you have questions regarding the functions of your TCOS product or the provided drivers and middleware please feel free to contact us. Our Customer Support gladly answers your questions, helps you find a suitable TCOS product and takes your order.
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In Germany, the European WEEE Directive on the return and environmentally sound disposal of electrical and electronic equipment is regulated by a law, denoted as "ElektroG", dated October 20, 2015 and changed on August 15, 2018. Since this change chipcards are also counted as electronic equipment and thus their disposal is regulated in the law.
Under WEEE-Reg.-No. DE59552058 Deutsche Telekom Security GmbH appears as manufacturer and authorized representative of the chipcards. Our chipcards, the TCOS chipcards, are marked with the appropriate symbol for the separate collection of electrical and electronic equipment according to §9 of ElektroG. This symbol indicates to the user that the equipment should be disposed of properly by the manufacturer Deutsche Telekom Security GmbH and not in the household waste.
Please collect your Deutsche Telekom Security GmbH chipcards, that you no longer need, and send them to the following address:
Deutsche Telekom Security GmbH
- Entsorgung Chipkarten -
Postfach 14 65
57238 Netphen
More information can be found in our information sheet Hinweise ElektroG Smartcards (german only)
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